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Raycom urges businesses to adopt emerging technologies

Customer experience is being taken to another level in the services sector (banking, insurance, telecom etc.) following the increasing importance of customer services, service quality and telephone etiquette in today’s business. Ghanaian firm RayCom Technologies, a business communications software, systems and services delivery company and its partner Avaya, a leading …

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Manso Adubia MP calls for dialogue over ex-gratia for MPs

A five-month-old boy has died after parents performed a circumcision at their home in Italy, officials say. The baby was sent to a Bologna hospital in cardiac arrest on Friday night but died shortly afterward. Authorities in the northern Reggio Emilia province have opened an investigation against the parents, who …

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Kintampo: Scores feared dead in head-on collision

Scores of passengers are feared dead following a head-on collision involving two buses on the Techiman – Kintampo road on Friday. Eyewitnesses say one of the buses caught fire with the other seriously mangled. Health officials say at least 28 people are currently receiving treatment at a health facility with …

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Boeing grounds entire crash aircraft fleet

Boeing has grounded its entire global fleet of 737 Max aircraft after investigators uncovered new evidence at the scene of the fatal Ethiopian Airlines crash. The US plane-maker said it would suspend all 371 of the aircraft. The Federal Aviation Administration said fresh evidence as well as newly refined satellite …

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